We sincerely appreciate the expertise and dedication of Pearla Consultation in assisting us with our ISO documentation and auditing process.

Their in-depth knowledge, attention to detail, and structured approach ensured a smooth and efficient compliance journey.

Their guidance not only helped us achieve ISO certification but also improved our overall management systems, making our operations more streamlined and effective.

We achieved ISO 15189:2022 standard accreditation with very minimal Non compliances from ENAS Auditors.

Their professionalism and commitment to excellence were evident throughout the process, and even after that and we are grateful for their valuable support.

We highly recommend their Company to any organization seeking expert auditing and ISO documentation services.

Dr.Mrudula Sadanandan

Laboratory Director& Specialist Pathologist

Czech Rehabilitation Hospital.

Working with Pearla Consultation was a transformative experience for our surgical department. We were facing persistent delays in our operating schedule, which often led to cancellations and frustration across teams. While initial assumptions pointed to staffing issues, Pearla took a deeper, more human-centered approach.

Instead of focusing solely on systems or patient flow, they mapped the workflow of our operative nursing team with precision and empathy. Their ability to engage our staff, reduce resistance, and uncover hidden operational gaps was impressive. Through focused process mapping and root cause analysis, Pearla helped us identify issues we hadn’t fully recognized—like the misalignment of morning huddles, nursing allocations, and OR distribution across hospital floors.

Thanks to their insight, we’re now moving toward a more efficient, staff-aligned system—without simply increasing headcount. Pearla reminded us that operational excellence starts with understanding your people. I highly recommend them to any healthcare organization seeking real, sustainable improvement

Jürgen Hoffmann

Head of Nursing, Germany

We formed a dedicated team and collaborated with Pearla Consultation as an integrated unit in the process of auditing and restructuring all documents related to the ISO 15189:2022 system. Additionally, we worked closely with Pearla’s team to develop the new organizational structure for two branches of Al-Sarh Laboratories—one located in Ras Al Khaimah and the other in Amman, Jordan.

Working with Pearla was a professional and efficient experience, as all tasks were completed within the designated timeline. Pearla team demonstrated exceptional cooperation with the laboratory staff and actively contributed to the training schedule, which enhanced the technical proficiency of the staff.

Pearla’s team is highly professional and competent, with excellent communication skills that made accessing the required information seamless. I highly recommend working and collaborating with Pearla Consultation.

Thana Al wani

Lab & Quality Manager

Al Sarh Medical Labs Group

Working with Pearla Consultation during our preparation for the new JCI laboratory program accreditation was a game-changer. Their team brought deep understanding of both ISO requirements and JCI expectations, making the process structured, smooth, and achievable. From gap analysis to staff training and mock audits, every step was managed with professionalism and precision.

Their ability to translate standards into practical, sustainable solutions helped our team build confidence and clarity across all departments. Pearla didn’t just prepare us for accreditation—they strengthened our entire laboratory system.

I highly recommend Pearla Consultation to any laboratory aiming to align with international quality standards.

Mona Ahmad

Integrated Healthcare Network, GCC

We were facing ongoing issues with patient flow, long waiting times, and unclear staff roles that were affecting both patient satisfaction and clinic performance. Working with Pearla Consultation brought a level of clarity and structure we hadn’t experienced before.

What stood out most was their use of tools like the X-Y Matrix and root cause analysis. These methods didn’t just identify problems; they helped us prioritize actions based on real impact. The team simplified complex processes and helped our staff see the value of every change we implemented.

Within weeks, we saw a noticeable drop in patient waiting time, improved teamwork, and a more streamlined daily workflow. Pearla’s approach is practical, data-driven, and deeply collaborative. They truly helped us turn our challenges into measurable improvements.

Salam Ali Fattoh

Clinic Manager, Dubai